SOUTHGATE — The city has released an application that enables residents to access municipal information and services through their iPhones.
The application can be downloaded at no charge at the iTunes Apple store. It is part of the online engagement program that Southgate is launching with PublicStuff, a New York-based online consumer platform provider that allows the public to request services from a variety of organizations.
City officials say it’s one way to strengthen the lines of communication with residents and respond to public requests more efficiently. Another way is the city’s Website, which recently was redeveloped by Conexus Builder of Southgate.
Mayor Joseph Kuspa called the site a work in progress.
“We want it to be much more interactive,” he said, adding that plans call for residents to use the site to book recreational facilities.
Meanwhile, the PublicStuff citizen portal and iPhone app enables residents to submit online service requests, obtain city forms and access other municipal information. They also can report potholes or litter; make street-related requests, register noise complaints and communicate many other issues directly to city officials.
Once a request is submitted, users will be able to track their requests and receive status updates. PublicStuff of easy-to-use, Web-based system for city staff to manage, and that it will improve response efficiency.
“I am excited that we will now have an additional way to reach our residents. Technology is the cornerstone of Southgate’s future, and I am pleased with the product provided by PublicStuff,” Kuspa said. “We continue to look for affordable technological options.
“We look forward to going in that direction and want to get into as many social media channels as we can.
“It’s a low-cost way to bring information to residents and advertise city events.”
“We are excited about working with Southgate,” said Lily Liu, PublicStuff founder and chief executive officer. “This new i-Phone app will increase access to public services and further improve the communication work the administration is already doing.
“This is an exciting opportunity for the city to further modernize the way it communicates and provides services to its residents, while increasing internal efficiency.” Southgate’s free iPhone application can be downloaded at: http://itunes.apple.com/app/southgate-publicstuff/id400225457?mt=8.
To access the online portal go to http://www.publicstuff.com/southgate-mi.