GARDEN CITY — Burton & Sons Inc. is a customer focused plumbing heating and cooling company that was originally started in 1979 by Al Burton. He originally worked out of his garage with one truck doing most the work himself.
He soon was joined by his sons Tim and Todd who now operate the business still based in Garden City. It now has a 5,000-square-foot warehouse to operate the business. Burton & Sons employs highly trained people whose goal is to make the company the best service company in the metropolitan Detroit area.
The company specializes in repairing, replacing, and installing complete plumbing heating and air conditioning systems for owners of existing homes. The company takes special pride in the craftsmen it trains and employs — something customers will notice immediately in the attitude and integrity the workers bring to a project.
The company works hard to make the customer’s experience hassle-free and enjoyable. Should the company make a mistake, it will do everything in its power to correct it to the customer’s satisfaction.
From the professionalism of the office staff, to the dedication of the field personnel, Burton & Sons is dedicated to delivering the best. The company takes its responsibility very seriously when customers place their trust in Burton & Sons. It pledges to always tell the customers up front what their cost will be to complete the job correctly.
The company makes it a point to go over any details or limitations of the proposed system that will affect the customer’s enjoyment of the end result. Customers are told exactly what to expect up front.
The company backs this philosophy with its exclusive written guarantee when choosing Burton & Sons Inc. to contract your job: “If you are not satisfied with our product or service, then we are not satisfied. If you are unhappy with any product or service, let us know and we will do everything we can to make things right”